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###### StyleSeat, Inc.

Terms of Service for Clients

Updated: March, 2022

StyleSeat, Inc.

# Terms of Service for Clients

These Terms of Service for Clients (the "Terms of Service") govern the use of the mobile and
internet-based services and, business tools offered by StyleSeat, Inc.
(the "Company," "StyleSeat," "we" or "us") at
and through the website StyleSeat.com (the "Website") and through mobile
applications (such services, applications and the Website are collectively referred to as
the "Services"). The Company's Privacy Policy located at
[https://www.styleseat.com/privacy](https://www.styleseat.com/privacy)
and the StyleSeat Programs located at
[here](https://help.styleseat.com/articles/13612675-how-much-does-styleseat-cost),
as well as any community guidelines or dispute
resolution procedures that the Company may provide or make available, are
all considered part of these Terms of Service and are incorporated by reference into these
Terms of Service in their entirety. Any reference to these Terms of Service shall include
and mean a reference to all such incorporated policies,
guidelines, programs, schedules and processes. In the event of a conflict between these
Terms of Service and any other terms posted on the Website, the terms of these Terms of
Service shall govern, and in the event of a conflict between these Terms of Service and
the End User License Agreement in mobile applications (the "EULA"), the terms
of the EULA shall govern.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THIS IS A LEGAL AGREEMENT BETWEEN STYLESEAT
AND YOU WHICH GOVERNS YOUR USE OF THE SERVICES. YOUR USE OF THE SERVICES CONSTITUTES YOUR
ACCEPTANCE OF AND AGREEMENT TO ALL OF THE TERMS AND CONDITIONS IN THESE TERMS OF SERVICE
AND YOUR REPRESENTATION THAT YOU ARE 18 YEARS OF AGE OR OLDER. IF YOU OBJECT TO ANYTHING
IN THESE TERMS OF SERVICE, YOU ARE NOT PERMITTED TO USE THE SERVICES.

If you are accepting these Terms of Service and using the Services on behalf of a company,
organization, government, or other legal entity, you represent and warrant to StyleSeat
that you have full power and authority to do so.

StyleSeat may update or change these Terms of Service from time to time and recommends
that you review the Terms of Service on a regular basis as posted on StyleSeat’s website.
You understand and agree that your continued use of the Services after the Terms of Service
have changed constitutes your acceptance of the Terms of Service as revised.

The Services are protected by copyright laws and international copyright treaties, as well
as other intellectual property laws and treaties. Unauthorized reproduction or distribution
of the Services, or any portion of them, may result in severe civil and criminal penalties,
and will be prosecuted to the maximum extent possible under the law. The Services are licensed,
not sold.

## The StyleSeat Services

StyleSeat is a platform that connects salons, merchants, stylists and professionals
(collectively or individually, "Professionals") providing hair, beauty and other health
and wellness services ("Styling Services") with clients seeking such services
("Clients" or "you"). The Professionals and Clients are both users of the Services
provided by StyleSeat and are hereinafter referred to collectively as "Users."

StyleSeat solely provides a platform for Professionals and Clients to connect and
serves only as a medium to facilitate the provision of Styling Services. StyleSeat
does not provide or contract for Styling Services, and Professionals and Clients
contract independently for the provision of Styling Services. Each Client is solely
responsible for selecting the Professional, the Styling Services to be provided and
the location at which Styling Services will be performed, whether on the premises
of a Professional or at a site designated by the Client. When Professionals create
accounts with StyleSeat, Professionals certify to StyleSeat that they are a licensed
professional, or if the Professional is a salon, merchant or other business entity,
that each of such Professional's employees, independent contractors or agents who are
providing Styling Services are licensed professionals, are legally able to provide the
Styling Services they offer to Clients on our Website, and that their business
information is correctly represented on StyleSeat. However, any decision by a Client
to receive Styling Services or by a Professional to provide Styling Services is a
decision made in such person's sole discretion and at their own risk. All Users
understand and acknowledge that (i) the Company does not conduct background checks and
(ii) any provision of Services in a private location inherently increases the risks
involved for both Clients and Professionals.

In addition, StyleSeat does not have control over the quality, suitability, reliability, timing,
durability, legality, failure to provide, or any other aspect whatsoever of any
Styling Services provided by Professionals nor of the integrity, responsibility or
any of the actions or omissions whatsoever of any Professionals or Clients. StyleSeat
makes no representations or warranties whatsoever with respect to Styling Services
offered or provided by Professionals or requested by Clients through use of the Services,
whether in public, private, or offline interactions, or about the accreditation,
registration or licensing of any Professional. StyleSeat reserves the right to remove or hide
any incorrect, out of date, or illegal information from any profile, as well as remove or hide
entire profiles at any time. You understand that StyleSeat does not
routinely screen its Users, inquire into the background of its Users or attempt to
verify information provided by any User. StyleSeat does not verify or confirm that
any User is who they claim to be or is accurately representing themselves and does
not verify or confirm any representations with respect to Styling Services on the
Services. StyleSeat does not assume any responsibility for the accuracy or reliability
of this information or any information provided through the Services. Notwithstanding
the foregoing, StyleSeat may, but is not obligated to, check the background and
experience of Professionals via third-party background check services and first
party interviews, including but not limited to a verification of identity and a
comprehensive criminal background check, and may terminate a Professional based
on any information discovered during such background checks and first party interviews.
Whether or not StyleSeat conducts a background check or first party interview on a
Professional, each Client must decide whether a Professional is suited to such Client's
needs and should exercise caution and common sense to protect their personal safety and
property, just as they would when interacting with anyone you don't know.
NEITHER COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT,
WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES AND YOU HEREBY RELEASE THE
COMPANY AND ITS AFFILIATES OR LICENSORS FROM ANY LIABILITY RELATED THERETO.
COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY
CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICES.

Although the Services are intended to provide a Professional's availability in real-time,
it is possible that a scheduling conflict may occur that requires the Professional to reschedule
your reservation. Creation of a reservation using the Services is not a guarantee that the
Professional will honor the reservation as scheduled. StyleSeat cannot guarantee availability of
the Services to any User.

## Accounts

### Account Registration

By creating an account with StyleSeat (an "Account"), you are granted a right to use
the Services provided by StyleSeat subject to the restrictions set forth in these Terms
of Service and any other restrictions stipulated to you by us in writing. Our
registration process will ask you for information including your name and other
personal information, and in registering for an Account, you agree to provide true,
accurate, current and complete information about yourself as prompted by the Services'
registration process and as requested from time to time by StyleSeat (such information,
"Registration Data"). You further agree that, in providing such Registration Data, you
will not knowingly omit or misrepresent any material facts or information and that you
will promptly enter corrected or updated Registration Data via the Services, or otherwise
advise us promptly in writing of any changes or updates to your Registration Data.
You further consent and authorize us to verify your Registration Data as required
for your use of and access to the Services. We reserve the right to suspend or
terminate the Account of any User who provides inaccurate, untrue, or incomplete
information, or who fails to comply with the account registration requirements.

### Account ID

Once you register for the Services, you shall receive a unique user identification and
password in connection with your Account (collectively referred to herein as "Account IDs").
You must use your true and accurate name when signing up for an Account. You are required
to select an appropriate and non-offensive Account ID. Ideally, the Account ID you choose
will be a reasonably descriptive name that clearly identifies you. We reserve the right to
remove or reclaim any Account ID if we believe, in our sole discretion, the Account ID is
inappropriate, offensive or confusing or potentially violates the rights of a third party
(such as when a trademark owner provides notice that an Account ID is similar to the
trademark and the Account ID does not closely relate to the User's actual name or
trademark rights).

### Your Account

You agree to maintain your Account solely for your own use. You agree that
you will not allow another person to use your Account IDs to access or use
the Services under any circumstances. You are solely and entirely responsible
for maintaining the confidentiality of your Account IDs and for any charges,
damages, liabilities or losses incurred or suffered as a result of you failure
to do so. We are not liable for any harm caused by or related to the theft of
your Account IDs, your disclosure of your Account IDs, or your authorization
to allow another person to access or use the Services using your Account IDs.
Furthermore, you are solely and entirely responsible for any and all activities
that occur under your Account including any charges incurred relating to the
Services. You agree to immediately notify us of any unauthorized use of your
Account or any other breach of security known to you. You acknowledge that
the complete privacy of your data and messages transmitted while using the
Services cannot be guaranteed.

### Linking Your Account

As part of the functionality of the Services, you may link your Account with
online accounts you may have with third party service providers (each such account,
a "Third Party Account") by either: (i) providing your Third Party Account login
information through the Services; or (ii) allowing StyleSeat to access your Third
Party Account, as is permitted under the applicable terms and conditions that govern
your use of each Third Party Account. You represent that you are entitled to disclose
your Third Party Account login information to StyleSeat and/or grant StyleSeat access
to your Third Party Account (including, but not limited to, for use for the purposes
described herein), without breach by you of any of the terms and conditions that govern
your use of the applicable Third Party Account and without obligating StyleSeat to pay
any fees or making StyleSeat subject to any usage limitations imposed by such third
party service providers. By granting StyleSeat access to any Third Party Accounts, you
understand that (i) StyleSeat may access, make available and store (if applicable) any
content that you have provided to and stored in your Third Party Account
(the "SNS Content") so that it is available on and through the Services via your Account,
including without limitation any friend lists, and (ii) StyleSeat may submit and receive
additional information to your Third Party Account to the extent you are notified when
you link your Account with the Third Party Account. Unless otherwise specified in these
Terms of Service, all SNS Content, if any, shall be considered to be Content
(as defined below) for all purposes of these Terms of Service. Depending on the Third
Party Accounts you choose and subject to the privacy settings that you have set in such
Third Party Accounts, personally identifiable information that you post to your Third
Party Accounts may be available on and through your Account on the Services. Please note
that if a Third Party Account or associated service becomes unavailable or StyleSeat's
access to such Third Party Account is terminated by the third party service provider,
then SNS Content may no longer be available on and through the Services. You will have
the ability to disable the connection between your Account and your Third Party Accounts
at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS
ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH
SUCH THIRD PARTY SERVICE PROVIDERS. StyleSeat makes no effort to review any SNS Content
for any purpose, including but not limited to, for accuracy, legality or non-infringement,
and StyleSeat is not responsible for any SNS Content.

The Services may contain links to third party websites that are not owned or controlled
by StyleSeat. StyleSeat has no control over, and assumes no responsibility for,
the content, privacy policies, or practices of any third party websites. In addition,
StyleSeat will not and cannot censor or edit the content of any third-party site.
By using the Services, you expressly relieve StyleSeat from any and all liability
arising from your use of any third-party website.

You acknowledge and agree that the Services may access your e-mail address
book associated with a Third Party Account and your contacts list stored on your
mobile device or tablet computer solely for the purposes of identifying and
informing you of those contacts who have also registered to use the Services.
At your request made via contacting us at [help.styleseat.com](http://help.styleseat.com/), StyleSeat will deactivate
the connection between the StyleSeat Services and your Third Party Account and any
information stored on StyleSeat's servers that was obtained through such Third Party
Account will be hidden, except the username and profile picture associated with your
Account.

### Termination of Accounts

#### Right to Terminate

StyleSeat reserves the right, in its sole discretion, to terminate your Account if
you violate these Terms of Service or for any reason or no reason at any time.
We may also suspend your access to the Services and your Account (including the
funds in your Account) if you (a) have violated the terms of these Terms of Service,
any other agreement you have with StyleSeat, including without limitation the EULA,
or StyleSeat's policies, (b) pose an unacceptable credit or fraud risk to us, (c)
provide any false, incomplete, inaccurate, or misleading information or otherwise
engage in fraudulent or illegal conduct, or (d) for any other reason in StyleSeat's sole discretion.

You may terminate these Terms of Service and/or the EULA by terminating your
Account at any time. Upon closure of an Account, any pending transactions will be cancelled.

#### Termination Effects

If your Account is terminated or suspended for any reason or no reason, you agree:
(a) to continue to be bound by these Terms of Service,
(b) to immediately stop using the Services,
(c) that any licenses granted to you under these Terms of Service shall end,
(d) that we reserve the right (but have no obligation) to hide or delete all of
your information and account data stored on our servers, and (e) that StyleSeat shall
not be liable to you or any third party for termination or suspension of access to
the Services or for deletion or hiding of your information or account data.
You agree that StyleSeat may retain and use your information and account data as needed
to comply with investigations and applicable law.

We will not be liable to you for compensation, reimbursement, or damages in connection
with your use of the Services, or in connection with any termination or suspension of
the Services. Any termination of these Terms of Service does not relieve you of any
obligations to pay any Fees or costs accrued prior to the termination and any other
amounts owed by you to us as provided in these Terms of Service.

StyleSeat is not liable for any losses relating to chargebacks, fraudulent charges,
or other actions by any User that are deceptive, fraudulent or otherwise invalid
as determinedin StyleSeat's sole discretion Fraudulent Actions"). By using the
Services, you hereby release StyleSeat from any liability arising from Fraudulent
Actions. You will also use best efforts to promptly notify StyleSeat of any
Fraudulent Actions which may affect the Services. StyleSeat reserves the right,
in its sole discretion, to terminate the account of any User that engages in,
or enables any other User to engage in, Fraudulent Actions.

## Fees and Payments

### Booking and Other Fees

StyleSeat charges Clients a booking fee for each appointment booked in order to cover
the operational costs of providing a smooth booking experience. We charge a booking fee
whether the appointment is booked by you or by the applicable Professional. If the appointment
is booked by a Professional, you will receive an email confirmation with the booking fee
listed. If you cancel your appointment, the booking fee is not refunded.

Professionals may require you to provide a Card or other payment information. If you cancel
or don't show up for an appointment, your Card may still be charged in accordance with the
cancellation policy of such Professional posted on the Professional's StyleSeat page at the
time of your booking, at the Professional's discretion.

StyleSeat may from time to time, either as a StyleSeat Program (described in Section 6 below)
or otherwise, provide certain services to Users for an additional fee that may, among other
things, enable Professionals and Clients to connect more easily. A description of such StyleSeat
Programs in effect as of today is located at https://help.styleseat.com/articles/13612675-how-much-does-styleseat-cost.

If applicable, you agree to pay the applicable fees listed on our Fee Schedule available at
https://help.styleseat.com/articles/13612675-how-much-does-styleseat-cost, for use of the Services ("Fees"). Subject to the
terms of these Terms of Service, we reserve the right to change our Fees immediately upon
notice. You must agree to the change in Fees to continue to use the Services. To withdraw
your consent, you will need to close your Account. All balances and all Fees, charges, and
payments collected or paid through the Services are denominated in US dollars.

### Payments and Payment Service Providers

The Services allow Clients to pay and Professionals to accept payments, including payments
initiated with Cards (defined below). StyleSeat facilitates the processing of such payments,
which means that we collect, analyze and relay information generated in connection
with these payments.

Payments made through the Services are processed through a third party payment service
provider ("PSP") retained by the Company, which may include Stripe. Users will be
required to provide Card or bank account details to the Company and the PSP
(through the Services and/or via other means, including providing a physical card).
By providing your payment information when requested, you authorize StyleSeat and its PSP
(or the applicable Professional and its payment processors) to charge and process the fees
and charges assessed in connection with your reservations (including any Styling Service
fees, booking fees, out of pocket expenses owed to a Professional, and any tip or gratuity,
if applicable) in accordance with these Terms of Service and any policy described on the
Professional's StyleSeat page at the time of your booking.

As a condition of StyleSeat enabling payment processing services through the
PSP, you agree to provide StyleSeat accurate and complete information
about you, and you authorize StyleSeat to share such information and any other transaction
information related to your use of the PSP services. While StyleSeat takes what it believes
to be reasonable efforts to ensure secure transmission of your information to third parties
who assess and process payments, StyleSeat is not responsible for any fees or charges assessed
by third parties or any errors in the processing of payments by third parties, including any
errors that result from third-party negligence, improper transmission of payment information,
your mistaken submission of payment information, or your submission of erroneous payment
information.

Users may be required to register with the PSP, agree to a PSP Account Agreement
and the Terms of Service of the PSP and go through a vetting process at the
request of the PSP to set up their account with the PSP. Please note that the
Company is not a party to the PSP Agreement and that you, the PSP and any other
parties listed in the PSP Agreement are the parties to the PSP Agreement and that
the Company has no obligations or liability to any User under the PSP Agreement.

When the PSP is Stripe, you are subject to the Stripe Connected Account Agreement,
which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement").
By agreeing to these terms or continuing to use the Services, you agree to be bound by the
Stripe Services Agreement, as the same may be modified by Stripe from time to time.
As a condition of StyleSeat enabling payment processing services through Stripe, you agree
to provide StyleSeat accurate and complete information about you, and you authorize
StyleSeat to share it and transaction information related to your use of the payment
processing services provided by Stripe.

You may have the option to pay using Klarna. Klarna will provide you with specific payment
terms. For further information or questions regarding your payment please visit
[Klarna's website](https://www.klarna.com/us/) or contact
[Klarna's customer service](https://www.klarna.com/us/customer-service/).

Company reserves the right, in its sole discretion (but not the obligation),
to (i) place on hold any payment and out of pocket expenses, or (ii) refund,
provide credits or arrange for the PSP to do so.

StyleSeat facilitates the payment transaction per these Terms of Service between you and each
Professional, but is not responsible for mediating any resulting disputes. StyleSeat has
no obligation to provide refunds or credits, but may grant them in extenuating circumstances,
as a result of specific refund guarantee promotions, or to correct any errors made by
StyleSeat, in each case in StyleSeat's sole discretion. We are not a bank and we do not
offer banking services as defined by the United States Department of Treasury.

### Accepted Cards

StyleSeat works with any US-issued and most non-US issued credit, debit, prepaid, or gift
cards ("Cards") with a Visa, MasterCard, or Discover logo (collectively, the
"Networks"). We may remove or add Cards that we accept at any time without prior
notice. We will generally only process Cards that receive an authorization from the
applicable Network and Card issuer.

### Unauthorized or Illegal Use

We may decide not to authorize or settle any transaction that you submit to us if
we believe in our sole discretion that the transaction is in violation of these
Terms of Service or any other StyleSeat agreement, or that it exposes Professionals,
other StyleSeat Users, the PSP or StyleSeat to harm. Harm includes fraud and
other criminal acts as determined by StyleSeat in our sole discretion. If we
reasonably suspect that your Account has been used for an unauthorized, illegal,
or criminal purpose, you give us express authorization to share information about you,
your Account, and any of your transactions with law enforcement. We may also request
information (including, but not limited to, information about services received,
identity verification, and proof of authorized payment) from you at any time for
any reason or no reason as part of internal ongoing reviews of transactions and
accounts on our Services, and in particular, to assist in investigations of suspicious
transactions and/or accounts. You hereby agree to provide us with such information
and assistance in a timely manner and acknowledge that payment processing in connection
with a suspicious transaction and/or account may be delayed to the Professional until
such transaction and/or account has been cleared by StyleSeat, in its sole discretion.
If you do not comply with StyleSeat’s request for information and assistance pursuant to
this Section (xv), StyleSeat reserves the right to refund the payment back to the original
card and/or prohibit you from processing any additional payments through the Services until
you have provided such requested information and assistance and are cleared by StyleSeat.
If your access to or use of the Services has been restricted or terminated by StyleSeat,
you may not register a new StyleSeat account or attempt to access and use the Services
through the StyleSeat account of another User.

## Customer Care

Professionals, as a separate entity from StyleSeat, are solely responsible
for all customer service issues relating to such Professional's goods or
services, including without limitation, any Styling Services, pricing,
order fulfillment, order or appointment cancellation, returns, refunds and
adjustments, rebates, functionality and warranty, and feedback concerning
experiences with such Professional, any personnel, their policies or processes.
As between Clients and StyleSeat, StyleSeat is solely responsible for customer
service issues relating to any Account, payment, Card processing, debiting or crediting.

## Professional's Loyalty Programs

Professionals may offer loyalty programs to Clients. If a Professional offers such a
loyalty program, the Professional (and not StyleSeat) is responsible for ensuring that
its program and any associated rewards are compliant with applicable federal and state
laws, including laws governing prepaid cards and special offers such as rebates and coupons.
The Professionals agree to make available to Clients any terms and conditions applicable to
such Professional's loyalty program.

## StyleSeat Programs

The Company may from time to time provide certain programs, promotions, opportunities,
sweepstakes and contests to Users ("StyleSeat Programs"); if you choose to take part in
these StyleSeat Programs, additional terms can be found at
[https://help.styleseat.com/articles/13612640-get-bookings-on-autopilot-with-new-client-connection](https://help.styleseat.com/articles/13612640-get-bookings-on-autopilot-with-new-client-connection),
StyleSeat reserves the right to change the terms of StyleSeat Programs at any time on notice
to you, provided that any such changes shall not affect you retroactively.

### Gift Cards

StyleSeat may offer gift cards that Client can use to purchase Styling Services
from a specific Professional ("Gift Cards"). StyleSeat offers this service as a
convenience to Professionals and Clients and is not the merchant of record of any
Gift Card, nor is it responsible for any matter in connection with redemption of
any Gift Card. StyleSeat prohibits Clients from reloading Gift Cards via the Services
and paying for Gift Cards with other Gift Cards. Gift Cards are not reloadable and may
not be redeemed for cash (except, as between you and the applicable Professional, as may
be required by law). Neither StyleSeat nor Professional is responsible for any lost or
stolen Gift Cards or use without Client’s permission. StyleSeat reserves the right to
limit quantities of Gift Cards purchased by any person or entity and to deactivate,
cancel or suspend a Gift Card if it believes that the Gift Card was obtained through
fraudulent, unlawful or improper means. Vouchers, coupons and other discounts may
not be used to purchase Gift Cards. The Gift Card is not a credit, debit, or charge
card. Gift Card users must be 18 years of age or older. All Gift Card purchases are
processed through StyleSeat’s standard payment processing system, as described
in Section 3.

## Use of Services; Limitations and Changes to the Services.

We may change, modify, suspend, or discontinue all or any part of the Services
at any time, with or without reason. You acknowledge that the operation of the
Services may from time to time encounter technical or other problems and may
not necessarily continue uninterrupted or without technical or other errors and
StyleSeat shall not be responsible to you or others for any such interruptions,
errors or problems or an outright discontinuance of the Services. StyleSeat has
no obligation to maintain or update the Services or to continue producing or
releasing new versions of the Services.

We will make reasonable efforts to keep the Services operational 24 hours a day/7
days a week, except for: (i) planned downtime (of which we will endeavor to provide
at least 8 hours prior notice); or (ii) any unavailability caused by circumstances
beyond our control, including but not limited to, acts of God, acts of government,
flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor
problems or Internet service provider failures or delays.

As a User of the Services, you agree to follow all applicable rules and laws and
take full responsibility for any promotion you offer via the Services.

When you publish content or information using the "public" setting, it means that
everyone, including people outside of the StyleSeat community, will have access
to that information and we may not have control over what they do with it.

We always appreciate your feedback or other suggestions about StyleSeat,
but you understand that we may use them and you hereby grant us all rights to
such suggestions without any obligation to compensate you for them (just as you
have no obligation to offer them).

We do our best to keep StyleSeat safe and spam free, but can't
guarantee it. In order to help us do so, you agree not to:

- send or otherwise post unauthorized commercial communications (such as spam)
on the Services.

- collect Users' content or information, or otherwise access the Services,
using automated means (such as harvesting bots, robots, spiders, or scrapers)
without our permission.

- engage in unlawful multi-level marketing, such as a pyramid scheme, on the Services.

- upload viruses or other malicious code.

- solicit login information or Account IDs or access an account belonging to someone else.

- bully, intimidate, or harass any User.

- post content that is hateful, threatening, pornographic, or that contains
nudity or graphic or gratuitous violence.

- develop, advertise or otherwise market alcohol-related or other mature content.

- use StyleSeat to do anything unlawful, misleading, malicious, or discriminatory.

- do anything that could disable, overburden, or impair the proper working of
StyleSeat or the Services, such as a denial of service attack.

- facilitate or encourage any violations of these Terms of Service.

To make sure we are able to provide a service to our Users and customers,
we need to make sure our pages are accurate and up-to-date. To help us do so,
you agree to:

- keep your Registration Data and contact information accurate and up-to-date.

- keep your Account IDs and Account information confidential and to not share your
login information or Account IDs, let anyone else access your Account, or do
anything else that might jeopardize the security of your Account.

## HIPAA Notice

You should not share any protected health information with service providers via the
Services. The Services are not intended to be used to communicate protected health
information, and it is not intended to be compliant with the Health Insurance
Portability and Accountability Act (HIPAA). The term "protected health information"
means any information that relates to the past, present or future physical or mental
health or condition of an individual; the provision of health care to an individual;
or the past, present or future payment for the provision of health care to an individual.
If you do share any protected health information, you do so at your own risk.

## Proprietary Rights

The Services contains content and technology of the Company that is protected by
copyright, trademark, patent, trade secret and other laws. The Company owns intellectual
property rights to any protectable part of the Services, including but not limited
to the design, artwork, logos, functionality, and documentation (collectively,
the "Company Property"). You may not copy, modify, or reverse engineer any
part of the Services or the Company Property.

In order to operate the Services, the Company needs to make certain use of your
publicly posted Content. Therefore, by posting, uploading or submitting to StyleSeat,
or making available for inclusion in publicly accessible areas of StyleSeat, any text,
images, photos, graphics, audio or video, including any content protected by
intellectual property rights (collectively, "Content"), you represent that you have full
authorization to do so. You also hereby grant StyleSeat a non-exclusive, transferable,
sub-licensable, royalty-free, worldwide license to use, distribute, reproduce, modify,
adapt, publicly perform, publicly display and make derivative works of such Content in
connection with the Services and any services or products affiliated with the Services,
regardless of the form of media used or of whether such services or products now exist or
are developed in the future. This license exists only for as long as you elect to continue
to include such Content on StyleSeat and will terminate at the time such Content is removed
from the Services by you or by StyleSeat; provided that the license will not terminate
and will continue notwithstanding any removal of the Content or termination of your use
of the Services to the extent that StyleSeat needs to use such Content in connection
with any investigation or in compliance with any laws.

You agree not to post any images containing written text or text overlays.
Images may not have symbols or text-images anywhere in the photo, including
but not limited to shapes, logos, or emoticons, etc. StyleSeat reserves the
right to remove or hide or change any images without notice.

When you delete Content, it is deleted in a manner similar to emptying the
recycle bin on a computer. However, you understand that removed Content may
persist in backup copies for a reasonable period of time (but will not be
available to others).

You acknowledge that all derivative designs and artwork which utilize the Company's
logo or other Company Property (collectively, "Derivative Works") are the sole
property of the Company. No other rights are granted to you with respect to the
Company Property other than those rights granted explicitly herein, including
with respect to any Derivative Works.

Any Content posted by a User belongs to the person that posted such Content.
You may use any Content posted by you in any way without restriction. You may
only use Content posted by others in the ways described in these Terms of Service.

The Company reserves the right to remove or hide any Content from the Services,
at its sole discretion.

The Company respects the intellectual property of others. It may, in appropriate
circumstances and at its discretion, disable and/or terminate the Accounts of
Users who the Company, in its determination, believes have repeatedly infringed
others' rights. If you believe that your work has been copied in a way that
constitutes copyright infringement, or your intellectual property rights have
been otherwise violated, please provide the following information to the Company's
copyright agent via email to copyright@styleseat.com or by mail to StyleSeat, Inc.,
Attn: Copyright Agent, 548 Market St, PMB 80095, San Francisco, CA 94104-5401:

- an electronic or physical signature of the person authorized to act on behalf of
the owner of the copyright or other intellectual property interest;

- a description of the copyrighted work or other intellectual property
that you claim has been infringed;

- description of where the material that you claim is infringing is located
on the site, including a url link;

- your address, telephone number, and email address;

- a statement by you that you have a good faith belief that the disputed use
is not authorized or consented to by the copyright owner, its agent, or the law; and

- a statement by you, made under penalty of perjury, that the above information
in your notice is completely accurate and that you are the copyright or intellectual
property owner or are authorized to act on the copyright or intellectual property
owner's behalf.

The Company reserves the right to send Clients a newsletter from time to time
if they opt-in to receiving one. This communication will be highly targeted based
on how each Client uses StyleSeat and will be designed to inform Clients of
how to get more value from the Services.

As part of the Services, we may allow you to send messages to other Users. Professionals
may also send you SMS and email messages for various reasons such as reminding you of
an upcoming appointment. By agreeing to these Terms of Service and using such tools,
each User takes full responsibility for adhering to the preferences of other Users
with respect to such messages and notifications.

As part of the Services, the Company may send SMS messages to Users concerning product
developments, marketing communications, and other information regarding the Services.
The Company may also send SMS messages to Users regarding upcoming appointments and
other reminders using a short code text messaging service. BY SIGNING UP FOR THE
SERVICES AND PROVIDING US WITH YOUR WIRELESS NUMBER, YOU CONFIRM THAT YOU WANT
STYLESEAT TO SEND YOU INFORMATION WE THINK MAY BE OF INTEREST TO YOU, WHICH MAY
INCLUDE STYLESEAT USING AUTOMATED DIALING TECHNOLOGY TO TEXT YOU AT THE WIRELESS
NUMBER YOU PROVIDED, AND YOU AGREE TO RECEIVE COMMUNICATIONS FROM STYLESEAT. You
understand that you are not required to provide this consent as a condition of using our
Services and may opt out of receiving autodialed text messages from StyleSeat at any time.
The following guidelines apply to the Company's short code text messaging service:

- When Users opt-in to the service, we will send you an SMS message
to confirm your signup.

- You can cancel the SMS service at any time. Just text "STOP" to 789537.
After you send the SMS message "STOP" to us, we will send you an SMS message to
confirm that you have been unsubscribed. After this, you will no longer
receive SMS messages from us.

- If you want to join again, just sign up as you did the first time and
we will start sending SMS messages to you again.

- If at any time you forget what keywords are supported,
just text "HELP" to 789537.

- After you send the SMS message "HELP" to us, we will respond with instructions
on how to use our service as well as how to unsubscribe.

- We are able to deliver messages to the following mobile phone carriers:

- Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile,
U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile.

- Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN),
Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast
Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX,
Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI,
Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri),
Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless),
Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom),
Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer,
Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular,
Union Wireless, United Wireless, Viaero Wireless,
and West Central (WCC or 5 Star Wireless).

- As always, message and data rates may apply for any messages sent to you from us
and to us from you. You may receive messages including but not limited to requests
for appointments, appointments booked, reminders for appointments, tips, and
payment receipts. If you have any questions about your text plan or data plan,
it is best to contact your wireless provider. For all questions about the services
provided by this short code, you can contact us at [help.styleseat.com](http://help.styleseat.com/).

- If you have any questions regarding privacy, please read our privacy policy available at
[https://styleseat.com/privacy/](https://styleseat.com/privacy/)

## Disclaimers

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU ARE FULLY AND SOLELY RESPONSIBLE
FOR YOUR INTERACTIONS WITH OTHER USERS AND YOU AGREE THAT IT IS SOLELY YOUR
RESPONSIBILITY TO TAKE REASONABLE PRECAUTIONS IN ALL ACTIONS AND INTERACTIONS WITH
OTHER PROFESSIONALS AND CLIENTS AND IN THE PROVISION OR RECEIPT OF STYLING SERVICES.
STYLESEAT IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER
OF THE SERVICES. STYLESEAT IS UNDER NO OBLIGATION TO, AND DOES NOT ROUTINELY, SCREEN
ITS USERS, INQUIRE INTO THE BACKGROUND OF ITS USERS OR ATTEMPT TO VERIFY INFORMATION
PROVIDED BY ANY USER. WE RESERVE THE RIGHT, BUT HAVE NO OBLIGATION, TO MONITOR
DISPUTES BETWEEN YOU AND OTHER USERS. PLEASE CAREFULLY SELECT THE TYPE OF INFORMATION
THAT YOU POST ON THE SERVICES OR THROUGH THE SERVICES OR RELEASE TO OTHERS.
WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS
OF OTHER PARTICIPANTS OR USERS.

IT IS POSSIBLE FOR OTHERS TO OBTAIN PERSONAL INFORMATION ABOUT YOU DUE TO YOUR USE OF
THE SERVICES OR STYLING SERVICES, AND THAT THE RECIPIENT MAY USE SUCH INFORMATION
TO HARASS OR INJURE YOU. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION
THAT YOU DISCLOSE ON THE SERVICES OR THROUGH THE SERVICES. YOU UNDERSTAND THAT IN USING
THE SERVICES, SENSITIVE INFORMATION WILL TRAVEL THROUGH THIRD-PARTY INFRASTRUCTURE THAT
IS NOT UNDER STYLESEAT'S CONTROL (SUCH AS THIRD-PARTY SERVERS). STYLESEAT MAKES NO
WARRANTY WITH RESPECT TO THE SECURITY OF SUCH THIRD-PARTY INFRASTRUCTURE.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
STYLESEAT AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS
AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

STYLESEAT MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS
OR EXPECTATIONS,(II) THAT YOUR ACCESS TO OR USE OF THE SERVICES WILL BE UNINTERRUPTED,
TIMELY, SECURE OR ERROR FREE, (III) THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED,
OR (IV) THAT THE SERVICES OR ANY SERVER THROUGH WHICH YOU ACCESS THE SERVICES IS
FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

STYLESEAT MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE QUALITY, SUITABILITY,
RELIABILITY,TIMING, DURABILITY, LEGALITY, OR ANY OTHER ASPECT OF STYLING
SERVICES OFFERED OR PROVIDED BY PROFESSIONALS OR REQUESTED BY CLIENTS
THROUGH USE OF THE SERVICES WHETHER IN PUBLIC, PRIVATE, OR OFFLINE INTERACTIONS
OR ABOUT THE ACCREDITATION, REGISTRATION OR LICENSE OF ANY PROFESSIONAL.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS
ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR
ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD
OF ANY SUCH MATERIAL.

### Limitation of Liability and Release

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STYLESEAT OR ITS
AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS BE LIABLE
FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR BODILY INJURY OR EMOTIONAL DISTRESS AND DAMAGES FOR LOSS OF PROFITS,
GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR
THE INABILITY TO USE THE SERVICES; (II) STYLING SERVICES FACILITATED BY THE
SERVICES OR ANY INTERACTIONS BETWEEN USERS, INCLUDING WITHOUT LIMITATION ANY
LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY
USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT THAT IS SEXUAL OR
OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY)
OR ANY DISPUTE WITH ANY USER; (III) STATEMENTS OR CONDUCT OF ANY THIRD PARTY
ON THE SERVICE; (IV) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF THE SERVICES
OR YOUR DATA OR TRANSMISSIONS; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation
or exclusion of liability for incidental or consequential damages. Accordingly,
some of the above limitations may not apply to you.

STYLESEAT EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS RELATED TO
OR ARISING FROM USE OF THE SERVICES. BECAUSE STYLESEAT IS NOT INVOLVED IN THE ACTUAL
INTERACTIONS BETWEEN PROFESSIONALS AND CLIENTS OR IN THE PROVISION OF ANY STYLING SERVICES,
YOU HEREBY RELEASE AND FOREVER DISCHARGE STYLESEAT AND ITS AFFILIATES, OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS AND LICENSORS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES (ACTUAL OR
CONSEQUENTIAL) OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, CONTINGENT OR
LIQUIDATED, ARISING FROM OR RELATED TO ANY DISPUTE OR INTERACTIONS WITH ANY OTHER USER,
WHETHER ONLINE OR IN PERSON, WHETHER RELATED TO THE PROVISION OF STYLING SERVICES OR
OTHERWISE.

## Indemnification

You agree to defend, indemnify and hold harmless the Company and its affiliates,
officers, directors, employees, agents, partners and licensors from and against
any and all claims, damages, obligations, losses, liabilities, costs, debt and
expenses (including but not limited to attorney's fees) arising from or relating to:
(i) your use of and access to the Services;
(ii) Styling Services facilitated by the Services or any interaction between you
and another user;
(iii) your violation of any term of these Terms of Service;
(iv) your violation of any rights of a third party, including without limitation
any copyright, intellectual property, or privacy right; or
(v) any third-party claims or damages relating to death, personal injury or emotional
distress arising from or related to use of the Services. This defense and
indemnification obligations will survive the termination of these Terms of
Service and your use of the Services.

## Dispute Resolution

### Informal Negotiations

To expedite resolution and the cost of any dispute, controversy or claim related to
these Terms of Service ("Dispute"), you and StyleSeat agree to first attempt to
negotiate any Dispute (except those Disputes expressly excluded below) informally
for at least thirty (30) days before initiating any arbitration or court proceeding.
Such informal negotiations will commence upon written notice. Your address for such
notices is your billing address, with an email copy to the email address you have
provided to StyleSeat. StyleSeat's address for such notices is StyleSeat,
Inc., Attention: Legal, 548 Market St, PMB 80095, San Francisco, CA 94104-5401.

### Binding Arbitration

If you and StyleSeat are unable to resolve a Dispute through informal negotiations,
all claims arising from use of the Services (except those Disputes expressly excluded below)
shall be finally and exclusively resolved by binding arbitration. Any election to arbitrate
by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER
PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE
A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial
Arbitration Rules (the "AAA Rules") of the American Arbitration
Association ("AAA") and, where appropriate, the AAA's
Supplementary Procedures for Consumer Related Disputes
("AAA Consumer Rules"), both of which are available at the AAA website
[www.adr.org.](https://www.styleseat.com/www.adr.org),
Your arbitration fees and your share or arbitrator compensation will be governed by
the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If your
claim for damages does not exceed USD 10,000, StyleSeat will pay all such fees unless
the arbitrator finds that either the substance of your claim or the relief sought in your
Demand for Arbitration was frivolous or was brought for an improper purpose (as measured
by the standards set forth in the Federal Rule of Civil Procedure 11(b)). The arbitration
may be conducted in person, through the submission of documents, by phone or online. The
arbitrator will make a decision in writing, but need not provide a statement of reasons
unless requested by a party. The arbitrator must follow applicable law, and any award may
be challenged if the arbitrator fails to do so. Except as otherwise provided in these Terms
of Service, you and StyleSeat may litigate in court to compel arbitration, stay proceeding
pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered
by the arbitrator.

### Exceptions to Alternative Dispute Resolution.

Claims where mandatory arbitration is prohibited by a valid, non-preempted law,
including claims under the Private Attorney General Act of 2004, California Labor
Code 2698 et seq. ("PAGA") to the extent waiver of such claim is deemed unenforceable
by a court of competent jurisdiction, are not covered by this arbitration provision.
Nothing in this arbitration provision will prevent either party from bringing an
individual action in small claims court or to seek injunctive or other equitable
relief on an individual basis in a federal or state court in San Francisco County,
California, with respect to any dispute related to the actual or threatened infringement,
misappropriation or violation of a party's intellectual property or proprietary rights.

### Waiver of Right to be a Plaintiff or Class Member in a Purported  Class Action or Representative Proceeding.

You and StyleSeat agree that any arbitration will be limited to the Dispute between
StyleSeat and you individually. YOU ACKNOWLEDGE AND AGREE THAT YOU AND STYLESEAT ARE
EACH WAIVING THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED
CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and StyleSeat
otherwise agree, the arbitrator may not consolidate more than one person's claims,
and may not otherwise preside over any form of any class or representative proceeding.

### Location of Arbitration.

Arbitration will take place in San Francisco County, California. You and StyleSeat
agree that for any Dispute not subject to arbitration (other than claims proceeding
in any small claims court), or where no election to arbitrate has been made,
the California state and Federal courts located in San Francisco, California
have exclusive jurisdiction and you and StyleSeat agree to submit to the personal
jurisdiction of such courts.

### Right to Opt out of Arbitration and Class Action/Jury Trial Waiver.

You may opt out of the foregoing arbitration and class action/jury trial
waiver provision of these Terms of Service by
**notifying StyleSeat in writing within 30 days of the date your first**
**registered for the Services or a Subscription or 30 days from the date**
**these Terms of Service were last updated**
. To opt out, you must send a written notification to StyleSeat at
StyleSeat, Inc., Attention: Legal, 548 Market St, PMB 80095, San Francisco, CA 94104-5401,
that includes (a) your user identification, (b) your name, (c) your address,
(d) your telephone number, (e) your email address and (f) a clear statement
indicating that you do not wish to resolve claims through arbitration and
demonstrating compliance with the 30-day time limit to opt out of the above
arbitration and class action/jury trial waiver sections.

## Governing Law

You and StyleSeat agree that, other than as set forth under the subsection
entitled "Waiver of Right to be a Plaintiff or Class Member in a Purported
Class Action or Representative Proceeding" in Section 13 above, if any
portion of Section 13 entitled "Dispute Resolution" is found illegal or
unenforceable, that portion will be severed and the remainder of these Terms
of Service will be given full force and effect. Notwithstanding the foregoing,
if the subsection entitled "Exceptions to Alternative Dispute Resolution"
in Section 13 is found to be illegal or unenforceable, neither you or
StyleSeat will elect to arbitrate any Dispute falling within that portion
of that subsection that is found to be illegal or unenforceable and such
Dispute will be decided by a court of competent jurisdiction within San
Francisco, California, and you and StyleSeat agree to submit to the personal
jurisdiction of that court.

Except as expressly provided otherwise, these Terms of Service are governed by,
and will be construed under, the laws of the State of California,
without regard to choice of law principles.

Notwithstanding the provision in the preceding paragraph with respect to applicable
substantive law, the enforceability of Section 13 entitled
"Dispute Resolution" shall be governed by the Federal
Arbitration Act (9 U.S.C., Secs. 1-16).

## Privacy

Our collection of data and information via the Services from Users and
others is subject to our Privacy Policy which is available at
[https://styleseat.com/privacy/](https://styleseat.com/privacy/),
and is incorporated herein (the "Privacy Policy").
You understand that through your use of the Services that you consent
to the collection and use (as set forth in the Privacy Policy) of such
data and information.

## Security

We have implemented technical and organizational measures designed to secure
your personal information from accidental loss and from unauthorized access,
use, alteration, or disclosure. However, we cannot guarantee that unauthorized
third parties will never be able to defeat those measures or use your personal
information for improper purposes. You acknowledge that you provide your
personal information at your own risk.